Family Coach

Family coaches help families find focus and reassurance in their child's age-appropriate development and social-emotional health by providing screenings, tools, tips, and health literacy workshops. Family Coaches also link families with appropriate evaluations and support as needed. Family coaches are committed to helping children and their families build equitable access to information and services to help children and families thrive and succeed. 
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Top candidates will have an ability to authentically connect with children and their families through multiple forms, including but not limited to community outreach, presentations, networking, and electronic and personal communications to build trust and engagement.  
 Primary Responsibilities:
  • Identifies family's social determinants of health concerns and provides linkage and wraparound services, including linkage to comprehensive care coordination for the whole family
  • Administers screenings and helps the family understand the results, and provides additional support, information, and referrals 
  • Conducts health literacy workshops
  • Provide information, referral, and linkage to comprehensive assessments and evaluations based on screening results 
  • Monitors, tracks, and updates child's development 
  • Conducts home, school, and community visits to provide coaching, support, and assistance in navigating evaluation and access to care for Facilities team collaboration with community partners and across programs for seamless wraparound whole family care. 
  • Facilitates activities to strengthen family protective factors and health literacy to support child development and social-emotional wellbeing
  • Represents ConnectFamilias at Community Events 
  • Celebrate family milestones and assist in removing barriers.
  • Celebrate child's milestones
  • Track, document, and report progress towards goals, adjustments to family plan goals, referrals/linkage to care, and outcomes  
  • Participates in required training and team meetings, and case staffing

Success Coach Requirements:
  • Bachelor's degree in counseling or social work, public health or related field, or Certified C.H.W. with at least two years related experience working with families in communities 
  • Ability to work as a team member and independently 
  • Excellent paper and electronic recordkeeping to meet program reporting deadlines 
  • Exceptional professional interpersonal, verbal, and written communication skills.
  • Proficient in office software, such as M.S. Office suite, Zoom, DocuSign, and Adobe PDF.
  • Commitment to participating and implementing professional development training for continuous quality assurance and improvement of service delivery
  • Must be able to provide services in English and Spanish.
  • Must have reliable transportation for local travel
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Required Clearance: 
  • Florida Background Criminal Screening and National F.B.I. Background Criminal Screening (Level 2)
  • Employment Eligibility Verification through E-Verify, a web-based system administered by the Social Security Administration(S.S.A.) and U.S. Citizenship and Immigration Services (USCIS) to confirm the eligibility of employees to work in the United States

Compensation: Base Salary based on experience plus benefits.
EEO Category: Salary/Professional
Status: Exempt: Full-Time 
ConnectFamilias is an equal opportunity employer
ConnectFamilias, Inc. is an equal opportunity employer.